Here’s how this relationship develops and the value it brings:
We work closely with customers, aligning with their workflows, goals, and communication styles. This partnership ensures that projects are executed seamlessly, with the Alafranga team acting as an extension of the customer's internal team rather than an external service provider.
Long-term engagement allows us to learn from past challenges and successes, refining processes for future projects. By addressing previous issues and proactively resolving potential obstacles, the partnership evolves into a streamlined and highly effective collaboration.
Over time, we build a repository of customer-specific knowledge, including:
• Terminology and Style Guides: Maintaining consistency across all translated and localized content.
• Industry and Product Insights: Gaining a deeper understanding of the customer’s offerings and audience.
• Project History: Leveraging insights from previous projects to improve accuracy, speed, and efficiency.
This accumulated knowledge significantly reduces onboarding time for new projects and ensures continuity in service.
For larger projects, we customize workflows to align with the customer’s internal processes, including integrating tools like Translation Management Systems (TMS), Content Management Systems (CMS), or APIs for automated content updates.
We often assign dedicated project managers, linguists, and subject matter experts (SMEs) to ensure consistency and a deep understanding of the customer’s needs. This dedicated team builds familiarity with the customer’s preferences, tone, and industry-specific requirements.
Alafranga Team, a Part of Your Teams For larger projects and long-term collaborations, Alafranga team evolves from being a service vendor to becoming an integral part of the customer’s team. Our self-devoted project managers maintain open communication with all team members, participate in problem-solving processes as team leaders and keep team spirit as high as possible. Each of these industries has its own set of specialized vocabulary, so it's crucial that translations are done by professionals familiar with the sector's terminology and regulations.
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For ongoing relationships, we design pricing models that maximize value, offering volume discounts, bundled service packages, or subscription-based models. These tailored solutions ensure cost-efficiency while maintaining high-quality deliverables.
Effective communication is a cornerstone of long-term partnerships. Our project managers, as your single-point-of-contact, maintain open lines of communication through regular updates, feedback sessions, and strategic planning meetings to ensure alignment and address any evolving needs.
As the customer grows or expands into new markets, we adapt to accommodate increased content volumes, additional languages, or new service requirements. This scalability ensures the partnership continues to meet the customer’s needs.
For ongoing relationships, we often introduce innovative solutions, such as:
• Translation memory (TM) for cost savings and consistency.
• AI-powered tools, like machine translation post-editing (MTPE), to enhance efficiency.
• Custom APIs for real-time content updates and seamless integration.
Beyond translation and localization, we often provide additional services such as:
• Multilingual SEO to improve global visibility.
• Linguistic Quality Assurance (LQA) for regulatory compliance.
• Training and workshops to support the customer’s internal teams.
By becoming a trusted partner and an extension of the customer’s team, we deliver not only high-quality translations but also long-term value. This collaborative approach fosters innovation, drives efficiency, and ensures the customer’s success in global markets.
Get in touch with us to request a quote or schedule an online meeting.