Working as Part of the Customer’s Teams

Here’s how this relationship develops and the value it brings:

1. Customer-Centric Collaboration

As your single-point-of-contact, our Project Manager (PM), works closely with you, aligning with your workflows, goals, and communication styles. This partnership ensures that projects are executed seamlessly, with your acting as an extension of your internal team rather than an external service provider.

2. Cost-Efficient Pricing Models

For ongoing relationships, our PM designs a pricing model that maximize value, offering volume discounts, bundled service packages, or subscription-based models. These tailored solutions ensure cost-efficiency while maintaining high-quality deliverables.

3. Continuous Learning and Improvement

Long-term engagement allows Alafranga team to learn from past challenges and successes, refining processes for future projects. By addressing previous issues and proactively resolving potential obstacles, the partnership evolves into a streamlined and highly effective collaboration.

4. Customer-Specific Knowledge Accumulation

Over time, we build a repository of customer-specific knowledge, including, including:

• Terminology and Style Guides: Maintaining consistency across all translated and localized content.
• Industry and Product Insights: Gaining a deeper understanding of the customer’s offerings and audience.
• Project History: Leveraging insights from previous projects to improve accuracy, speed, and efficiency.
  

This accumulated knowledge significantly reduces onboarding time for new projects and ensures continuity in service.

5. Dedicated Teams

Our PM often assign the dedicatedLinguists, and Subject Matter Experts (SMEs) to ensure consistency and a deep understanding of your needs. This dedicated team builds familiarity with your preferences, tone, and industry-specific requirements.

7. Proactive Communication

Effective communication is a cornerstone of long-term partnerships. Our PM maintain open lines of communication through regular updates, feedback sessions, and strategic planning meetings to ensure alignment and address any evolving needs.

8. Scalable Support

As you grows or expands into new markets, we adapt to accommodate increased content volumes, additional languages, or new service requirements. This scalability ensures the partnership continues to meet your needs.

9. Technology Integration and Innovation

For ongoing relationships, we often introduce innovative solutions, such as:

• Translation memory (TM) for cost savings and consistency.
• AI-powered tools, like machine translation post-editing (MTPE), to enhance efficiency.
• Custom APIs for real-time content updates and seamless integration.

10. Value-Added Services

Beyond translation and localization, Alafranga team often provides additional services such as:

• Multilingual SEO to improve global visibility.
• Linguistic Quality Assurance (LQA) for regulatory compliance.
• Training and workshops to support the customer’s internal teams.

The Result: A Strategic Partnership

By becoming a trusted partner and an extension of the customer’s team, Alafranga team delivers not only high-quality translations but also long-term value. This collaborative approach fosters innovation, drives efficiency, and ensures the customer’s success in global markets.

Get in touch with us to request a quote or schedule an online meeting.

Prepared by Alafranga team